Mix and Match

Shipping policy

📦 Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
If we experience a high volume of orders, processing may be delayed by a short time.

Once your order is shipped, you will receive a confirmation message with tracking details.


🚚 Shipping Coverage

We currently ship all across Pakistan, including major cities and selected remote areas.


⏱ Estimated Delivery Time

Delivery times depend on your location:

  • Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.):
    2–4 business days

  • Other Cities & Rural Areas:
    3–6 business days

Please note that delivery times may vary due to weather, courier delays, or unforeseen circumstances.


💰 Shipping Charges

  • Shipping charges (if any) are calculated at checkout

  • Cash on Delivery (COD) charges may apply

  • Free shipping promotions are offered occasionally and will be clearly mentioned


🔄 Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan.
Please ensure that you provide a correct phone number and address to avoid delivery issues.


❌ Failed or Returned Deliveries

If an order is returned due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept the parcel

The customer may be responsible for reshipping charges.


📍 Order Tracking

Once your order is dispatched, tracking details will be shared via SMS or WhatsApp so you can monitor your shipment.


📞 Contact Us

For shipping-related questions, feel free to contact us: